Dream 3D Privacy Policy

Dream 3D is committed to protecting the personal information of its users. We believe that you have a right to know our practises regarding the information we collect when you visit and/or use our website https://dream3d.co.uk/ (the “Website”) and or request for the services and products we offer therein. This Policy explains our privacy practises for the Website provided by Dream 3D. By accessing and/or using the Website, you acknowledge that you understand how we process your personal data in accordance with this Policy, including our collection, use, disclosure, processing and retention of personal information. You can also learn how to limit sharing of information in this Policy.

1. Information We Collect
2. Information You Provide.

When you subscribe to our newsletter, we ask you to provide certain personal information, including a valid email address and your name. We also collect information about or contained in your communications with Dream 3D. We may collect personal data directly from you when you voluntarily provide it to us, such as when you create an account on our website, fill out forms on our website, contact us via email or phone, or request information about our products and services. The types of personal data we may collect include your name, email address, phone number, and any other information you choose to provide.

In addition to other types of information, we may require details like your postal address or billing details, information related to your transactions, and payment data (this includes, in certain situations, processing details of your payment method and credit card numbers). Moreover, for authentication purposes and as allowed by relevant laws, we might ask for additional verification documents, which could include copies of your government-issued identification, passport, or driver’s licence.

2. Information We Collect Automatically.

In addition to the information that you provide to us directly, we automatically collect certain types of personal data when you interact with our website. This includes, but is not limited to, your IP address, device information, type of browser used, as well as log and usage data that details your browsing behavior on our site. To gather this information, we utilise cookies and similar tracking technologies.

Importantly, as part of our data analytics practises, we employ Google Workspace tools, specifically Google Analytics. This service helps us to better understand how visitors engage with our website, enabling us to optimise your user experience and tailor our content more effectively. For comprehensive details on how these technologies work and your choices regarding them, please consult our Cookie Policy.

1. How Do We Use the Information Collected?

Our use of the personal data we gather is multifaceted and includes the following objectives:

1. Delivering and maintaining our products and services, including addressing your queries and meeting your requests.
2. Enhancing and personalising your experience on our site.
3. Sending you marketing messages, news, and promotional content, provided you have chosen to receive these.
4. Analysing the usage of our website to identify technical problems, and enhancing its functionality and user experience.
5. Adhering to all relevant laws, regulations, and legal requirements.
6. Safeguarding our rights and property, as well as the rights and safety of our users and the general public.
7. Communicating with you about website activities and updates to our policies.
8. Processing payments and managing financial transactions for products you purchase.
9. Identifying and taking action against security incidents, fraud, and illegal activities.
10. Measuring engagement with our website and applying short-term, transient data for context-based ad customisation.
11. Conducting technological research and development.
12. Improving, updating, or enhancing the functionality of our website.
13. Guaranteeing internal quality control.
14. Confirming your identity and preventing fraudulent activities.
15. Debugging to rectify errors affecting the website’s intended functionality.
16. Upholding our terms and policies.
17. Providing you with tailored information on offers, products, and services of potential interest, including new content and offerings.
18. Protecting crucial interests or fulfiling public good requirements.

We commit to using your personal data solely for the purposes for which it was initially collected, unless we find a legitimate and compatible reason for different usage. If you need clarification on how a new processing purpose is compatible with the original intent, please feel free to reach out to us. In cases where we need to use your personal data for an unrelated purpose, we will inform you and clarify the legal basis for such usage. It’s important to note that there are circumstances where we may process your personal data without your explicit consent, as per legal requirements or exceptions.

Direct marketing:

We use your personal information to send you direct marketing communications about our products or services from Dream 3D that may be of interest to you. This will be via email or targeted online advertisements.

Our processing of your personal information for marketing purposes is based on our legitimate interest, or on your consent, or as otherwise permitted according to applicable laws. You have a right to prevent direct marketing of any form at any time – this can be exercised by following the opt-out link attached to each newsletter or by sending an email to us.

We take steps to limit direct marketing to a reasonable and proportionate level, and to send you communications which we believe may be of interest or relevance to you, based on the information we have about you.

1. Our Legal Basis for Using Your Personal Information

In accordance with applicable legal requirements, we ensure that every instance of personal information processing is backed by a valid legal basis. Commonly, this processing is justified based on one of the following grounds:

1. You have explicitly agreed to our use of your personal data for a specific purpose.
2. The use of your personal data is essential for the execution of a contract with you, or to take preparatory steps for forming a contract.
3. The processing is required to fulfil a legal or regulatory obligation that we are subject to, such as measures for fraud prevention.
4. The processing is necessary for the pursuit of our legitimate business interests, like enhancing our services to you. This will always be balanced against your rights and fundamental freedoms and is carried out in a manner that is proportionate and respectful of your privacy.

In every scenario, we are committed to ensuring that the processing of your personal data is conducted in accordance with your rights and our legal obligations.

1. How Long Do We Keep Personal Information?

Our principle is to retain personal data only for the duration necessary to accomplish the purpose for which it was initially gathered. However, there are scenarios where we may need to keep your personal data for an extended period. Such instances include:

1. Retaining the information for as long as required for our operational needs, such as maintaining a comprehensive record of your interactions with us for addressing any future complaints or challenges.
2. Holding onto the data to adhere to legal obligations, deter fraud, collect any outstanding fees, settle disputes, address technical issues, contribute to investigations, enforce the terms of our Website, and undertake other legally permissible actions.

In each case, we ensure that your personal information is managed in alignment with both our operational requirements and your rights under the law.

1. Children

Our Website is accessible only to individuals who are 18 years of age or older, meeting the legal age requirement to enter into a binding contract. Users who are minors under the age of 18 may utilise the Website solely under the supervision of a parent or legal guardian. We expressly prohibit the use of our Website and the Dream 3D services by minors under the age of 13. In alignment with our commitment to safeguard children’s privacy, we do not intentionally gather personal data from children. It is the responsibility of parents and guardians to monitor their children’s online activities. Should we become aware of having inadvertently collected personal information from a child, we will take the necessary steps to remove such data from our records promptly. If you suspect that we might possess personal information from or about a child, please reach out to us at info@dream3d.co.uk.

1. Sharing Personal Information with Third Parties

We strictly adhere to the principle of not selling or leasing your personal data to third parties for marketing purposes unless we have received your clear consent. Our sharing of your personal information with third parties is limited to the following scenarios:

1. Collaboration with Service Providers: We disclose personal information for operational purposes to service clients, such as Google, and other providers who assist in running the website and offer additional services and solutions. This group includes hosting services, legal and financial advisors, and technical consultants. In compliance with legal standards, we implement suitable technical and organisational safeguards to ensure these third parties protect your personal data and process it solely based on our directives.
2. Legal Obligations: We may share personal information with law enforcement, public authorities, or other entities if required by law, such as in response to a subpoena, court order, or regulatory request. This sharing is done when necessary to adhere to legal processes, investigate or address possible unlawful activities or breaches of policy, defend against legal claims, or protect the rights, property, or safety of Dream 3D, our customers, or the public.
3. Corporate Transactions: In the event of a business change like a merger, sale, transfer of a portion or all of Dream 3D’s assets, acquisition, or bankruptcy, personal information may be disclosed or transferred. If we sell any business or assets, your data will be shared with the prospective buyer. Similarly, if Dream 3D or a major part of our assets are acquired by a third party, the personal information we hold about our users will be among the transferred assets.

1. Where We Store Your Personal Information

Our primary data storage location is within the United Kingdom. However, some of your personal information may be processed or stored on our behalf by third-party service providers and data processors in different jurisdictions, including countries outside of the European Economic Area (EEA) with differing data protection laws, such as the United States of America.

In instances where personal information is transferred from the UK and EEA to countries not recognised by European authorities as having adequate data protection standards, we implement robust safeguards. These include, but are not limited to, adhering to the European Union’s (EU) standard contractual clauses, as updated periodically, and/or other equivalent measures to ensure data protection.

Our commitment is to take all reasonable and necessary steps to ensure that your personal information is managed securely and in harmony with this Policy, regardless of where it is processed.

1. External Links

Please be aware that our website may include links to external applications and websites. When you navigate to a third-party application or website through our Website, the data you provide there, as well as its subsequent use by the third party, falls outside the purview of Dream 3D and is not governed by this Privacy Policy. We encourage you to review the privacy policies of any external app or site you interact with. This Policy pertains exclusively to personal information collected through our Website.

Additionally, if you post content, which may include personal information, on a social network and link or tag our app or site, your action is then governed by the terms of use and privacy policies of that social network, even when interacting with an official Dream 3D page on the platform. As we do not control these terms and policies and have not evaluated their comprehensiveness, it is important for you to familiarise yourself with them before sharing any personal information.

1. Security

We adopt a range of technical and organisational safeguards designed to protect the Website, our products, services, and your personal information from unauthorised access, loss, misuse, modification, destruction, or damage. These measures comply with industry standards and are reinforced by our internal protocols. In addition, we require that any third-party entities processing your personal data are contractually bound to handle your information securely and maintain its confidentiality and integrity.

Despite these precautions, it is important to note that data transmission over the internet inherently carries risks and may not be entirely secure. While we are committed to doing our utmost to protect your personal information, the complete security of data transmitted to our Website cannot be unequivocally guaranteed. Upon receiving your data, we diligently employ stringent procedures and robust security mechanisms to minimise the risk of unauthorised access.

1. Rights of EU, EEA and UK Users

This section of the Policy applies to you if you are in the EU, the European Economic Area (EEA) or UK.

The Controller (within the meaning of the EU and UK General Data Protection Regulation (“GDPR”)) for the processing of personal data as described in this Privacy policy is: Dream 3D Ltd (Company Number: 08425538) with the registered office address 1 Vincent Square, Vincent Square, London, England, SW1P 2PN.

Under applicable EU and UK regulation, you have the following rights in respect of your personal information:

1. to obtain information about how and on what basis your personal information is processed and to obtain a copy;
2. to rectify inaccurate personal information;
3. to erase your personal information in limited circumstances where (a) you believe that it is no longer necessary for us to hold your personal information; (b) we are processing your personal information on the basis of legitimate interests and you object to such processing, and we cannot demonstrate an overriding legitimate ground for the processing; (c) where you have provided your personal information to us with your consent and you wish to withdraw your consent and there is no other ground under which we can process your personal information; and (d) where you believe the personal information we hold about you is being unlawfully processed by us;
4. to restrict processing of your personal information where: (a) the accuracy of the personal information is contested; (b) the processing is unlawful but you object to the erasure of the personal information; (c) we no longer require the personal information for the purposes for which it was collected, but it is required for the establishment, exercise or defence of a legal claim or (d) you have objected to us processing your personal information based on our legitimate interests and we are considering your objection;
5. to object to decisions which are based solely on automated processing or profiling;
6. where you have provided your personal information to us with your consent, to ask us for a copy of this data in a structured, machine-readable format and to ask us to share (port) this data to another data controller; or
7. to obtain a copy of or access to safeguards under which your personal information is transferred outside of the EEA.

You have specific rights under certain conditions to contest the processing of your personal data by us, particularly when it relates to your unique circumstances. If we are processing your data for direct marketing purposes, you are entitled at any time to object to the processing of your personal data for such purposes. This includes any profiling activities linked to direct marketing. Upon your objection, we will cease processing your personal data for these purposes.

Furthermore, you have the right to file a complaint with a data protection supervisory authority.

It’s important to note that the rights to access and erase personal data are not absolute. These rights may be limited by the rights of others or other legal obligations, as per local laws.

When you request access to your data, we may ask for additional information to verify your identity and ensure security. We may also levy a charge for fulfiling such requests, as allowed by law. Requests that may infringe on the privacy of others, are unreasonably burdensome, or require actions contrary to law will be declined.

In line with applicable laws, we may retain certain personal data for a necessary period for purposes of record-keeping, accounting, and fraud prevention.

1. Specific Provisions for California Residents

This section of the Policy applies to you, if you are a California resident.

During the last twelve (12) months we have collected the following categories of personal information from users:

1. Information provided by you to Dream 3D.
2. Information we collect when you use Dream 3D, including Identifiers and personal information, such as online identifiers, internet protocol (IP) addresses, access device and connection information such as browser type, version, and time zone setting and browser plug-in types and versions.

We use the personal information that we collect or receive for the business purposes as described above under the Section titled “How Do We Use the Information Collected?”.

We may disclose the above listed categories of personal information to third parties for business purposes as described above under the Section titled “Sharing Personal Information with Third Parties” in the Privacy Policy. In the preceding twelve (12) months, we have disclosed all the categories of personal information detailed above for business purposes.

As previously mentioned in this Policy, we do not “sell” (as such term is defined in the CCPA) personal information.

You are entitled to the following specific rights under the CCPA, subject to certain exceptions, in relation to personal information related to you:

1. You have a right to request access to the personal information we have collected about you over the past 12 months, including: (i) the categories of personal information we collect about you; (ii) the categories of sources from which the personal information is collected; (iii) the business or commercial purpose for collecting your personal information; (iv) the categories of third parties with whom we have shared your personal information; (v) the specific pieces of personal information that we have collected about you.
2. You have a right to request that we delete personal information related to you that we collected from you under certain circumstances and exceptions.
3. You also have a right not to be discriminated against for exercising your rights under the CCPA.
4. You also have a right to submit your request via an authorised agent. If you use an authorised agent to submit a request to access or delete your personal information on your behalf, the authorised agent must: (1) be a person or business entity registered with the California Secretary of State to conduct business in California; (2) provide proof of such registration; and (3) provide documentation or other proof indicating that they are authorised to act on your behalf. We may also require you to verify your identity directly with us, and directly confirm with us that you provided the authorised agent permission to submit the request.

To make such requests, we kindly ask that you contact us.

We will verify your request using the information associated with you, including email address. Government identification may also be required.

A request for access can be made by you only twice within a 12-months period. Any disclosures that we provide will only cover the 12-months period preceding receipt of your request. We do not charge a fee to process or respond to your verifiable User request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will inform you of the reasons for such decision and provide you with a cost estimate before processing further your request.

1. Updating Personal Information

We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information by contacting us. In the event that you believe your information is in any way incorrect or inaccurate, please let us know immediately. We will make sure we investigate the matter and correct any inaccuracies as quickly as possible where necessary or give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we will ask you to verify your identity before we can act on your request.

1. Changes to this Policy

We reserve the right to modify or revise this privacy policy at our sole discretion or as necessary to update our privacy commitment and comply with relevant privacy laws. The date of the last revision will always be indicated at the top of this document. By continuing to use the Site, you acknowledge and consent to the modifications made to this Privacy Policy, and agree to abide by and be bound by the updated Privacy Policy.

1. Contact Us

To exercise any of your rights in connection with your personal information, we kindly ask that you contact us using the information below. We will process any requests in line with any local laws and our policies and procedures.

Dream 3D Publishing

1 Vincent Square, Vincent Square

London, England, SW1P 2PN

Email: info@dream3d.co.uk

If you have any questions (or comments) concerning this Policy, please email us, and we will make an effort to reply within a reasonable timeframe.